Top Features of Ezeassist

Ezeassist Login




Ezeassist has a host of features to be used as a SaaS based Customer Engagement Platform

The main features are :


Comments

Post a Comment

Popular posts from this blog

Why To Use Customer Engagement Software For Business?

Image
Irrespective of how small or large your business is, you will not have a business without your customers. Period! Thus, providing your customers with the highest level of gratification and drive through constructive customer engagement is vital to your business’ success. Plus, today customers are more knowledgeable than ever before -- they assess prices, evaluate services and read reviews on the web before making a purchase. Advent of the World Wide Web and thereafter of social media has totally transformed the way customers used to behave. They are now extremely selective about connecting with a brand.  This is why customer engagement is critical for a business: You don’t want to lose old customers; plus, new businesses are difficult to come by and they increase costs enormously… almost 7 times more!  Customers who are engaged will stay loyal to you for longer, thus also enhancing your customer retention rate. 86% of customers who receive poor custom...
Keep reading

Rise Of Customer Engagement Platform – What? Why? How?

Image
Defined plainly, customer engagement is the profundity of the association a consumer has with a brand. Needless to say, the better the customer engagement is, the better the customer experience is and thus greater customer loyalty. Consumer is King and exercises more power over any business with his access to unlimited information and choices making customer engagement all the more significant. Whether its buying a product, reading a post on social media, getting updates via email, reading an online review or seeing an ad on a billboard, with every exposure to a brand, customer engagemen t is either built or destroyed with the customer’s every move. How to you define a customer who’s highly engaged? Below are different personalities that embody an engaged customer’s performance: Buyers  – Obviously, a highly engaged customer with your brand will buy from you and not your competition. If kept highly engaged, they will keep buying from you. Advocates – They promot...
Keep reading

Importance Of Customer Engagement Platform – Know The Amazing Benefits Of Employing One

Image
Did you know that the term ‘user experience’ owes its origin to Donald Arthur ‘Don’ Norman while he was a User Experience Architect for Apple in the year 1993? Techtarget says user engagement is the assessment of a person's response to some type of offering, such as a product or a service. So how do you assess a consumer’s behavior or degree of engagement? Simple…through regular observation and monitoring. For example, a website user, might click links, comment, download documents and watch videos which presents you the awareness about what he watched, for how long and what his interests are. Put it modestly, user experience design implies all the factors which monitor the interaction of the end-user with a concerned product or service. Any product, be it physical or digital affects consumers in several ways, either, through the way it works or the way it ‘feels’. It is the invisible force which captivates the consumer’s base to your platform. This is precisely why every ...
Keep reading